Questions and answers

FAQs

How the digital files work, how to print and frame them, and how ordering and delivery work.

Your digital files

What do I get when I order?

A high-resolution digital file of each artwork you choose. It’s the complete illustration, ready to print and frame.

How large can I print it?

Up to 18 × 24 inches. The artworks have a 3:4 shape, so they fill 18 × 24, 12 × 16 and 9 × 12 inch prints exactly. Sizes with a different shape, such as 8 × 10 or 11 × 14, will have a narrow white border or a slight trim at the edges.

Will the print be frame-ready?

Yes. Print it at a standard frame size and it drops straight into a store-bought frame or mat.

Printing

How do I print the files?

Print them yourself on a good-quality printer, or email the files to any store that prints photos, such as a drugstore, office supply store or photo lab. Most stores have prints ready within about an hour.

What paper should I use?

A heavyweight paper with a matte finish gives the best result. It shows the watercolor and ink detail without glare.

Can I print more than one copy?

Yes. You can print as many copies as you like for your own use, for your home, your office or as gifts. Prints may not be sold or used for resale.

Ordering and delivery

How much do the files cost?

The regular price is $10.99 per artwork. For a limited time, each artwork is $6.99, or $5.00 each when you order 3 or more.

How do I order?

Open any artwork in the gallery and click Add to order. Add as many as you like, then open your order, review it and pay securely with PayPal.

How can I pay?

Checkout is handled by PayPal. You can pay with your PayPal account or with a debit or credit card.

How and when will I receive my files?

Your files are emailed to you within 24 hours of payment, to the email address on your PayPal payment.

My files haven’t arrived. What should I do?

First check your spam or junk folder. If they aren’t there 24 hours after you paid, send us a message through the Contact page with your name and the email you paid with, and we’ll resend them.

Framed artwork

Can I buy the artwork already framed?

Yes. Framed artwork of every image can be ordered through our Fine Art America gallery ↗, where you choose the frame and size. Fine Art America handles checkout and delivery.

Still have a question? Send us a message and we’ll get back to you.